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Privacy Policy

PRODIM thank you for your interest in our Products and Services.The protection of personal data is important to us, and we invite you to read our Privacy Policy. PRODIM collect personal data from Customers, Suppliers and Prospects, on the one hand, to exercise its contractual, commercial and after-sales obligations, and, in this context, to communicate effectively. and, on the other hand, to comply with legal requirements. PRODIM undertakes to process the collected personal data in accordance with the applicable legislation (Privacy Act - RGPD)

How do we collect personal information?

PRODIM collect only the personal information that you have given us, and only if an explicit consent has been given to us. Your initiative to contact PRODIM is an explicit consent for PRODIM.

What personal data do we collect and process?

PRODIM collects only the personal data necessary for the performance of its contractual obligations, and the promotion of its products and services.

When and why do we process personal data?

  • When you give us your consent (For example: Newsletter subscription).
  • When the processing is necessary for the performance of our contractual obligations towards you (For example, your e-mail address is used to send an invoice). 
  • When we are legally obliged to process this data (For example, your name appears on an invoice).

How do we treat your personal data?

We do not transmit the personal data you provide to third parties without your prior consent.

How long do we store your personal data?

We store your data, on the one hand, the time required to fulfill our contractual obligations, warranty, after-sales intervention and support of our Products, and on the other hand, the time required to comply with legal and tax obligations in this respect.

Do we store your personal data securely?

Your data is managed securely. We use security technologies and various specific measures to effectively protect your data from unauthorized access, fraudulent use, loss or disclosure. These technologies and measures are tested and adjusted regularly, if necessary.

What can I do about my personal data?

Contact address:
If your contact details are incorrect, you can notify us by email at the address above.
If you wish to exercise your 'right to be forgotten', contact us at the email address above. You may at any time request access to your personal data held by PRODIM and, if necessary, improve or delete inaccurate or incomplete data. Contact email above.
If you believe that your data is being treated incorrectly, you can file a complaint with the Data Protection Authority.